I've had my machine for nearly a year. If your product is out of warranty, you may still want to contact Vitamix first, or you could see if any local appliance repair companies could fix it for you. Vitamix repair. A change in ownership doesnt necessarily affect the warranty. Second, she checked my Vitamix registration. Can I transfer my Vitamix warranty to a new owner if I sell my blender? Call 800.848.2649 to speak with a customer service expert. The cookie is used to store the user consent for the cookies in the category "Analytics". People use our site to figure out which Vitamix to buy, plan a purchase around upcoming Vitamix deals, and learn how to use their machine. The Vitamix service reps are ridiculously nice. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Can I get a replacement blender if mine cannot be repaired? Whats Covered Under the Vitamix Customer Service Warranty? CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Other' category. This happened each test call I made. But with a pinch of curiosity, a dash of trial and error, and a few kitchen shenanigans, Ive created a recipe box full of crowd-pleasers to share with you. I had terrible customer service from them. Contact Vitamix Customer Service immediately for instructions. How to Use a Vitamix Blender (Vitamix 5300 Review), Ultimate Fagor Pressure Cooker Review | The Good, the Bad, the Tasty, 15+ Best Substitutes for White Chocolate in 2023, Best Snickerdoodle vs. Sugar Cookie Showdown (dough to plate), 150+ Tasty Food Tours & Festivals by State (2023), 10 Easy & Gorgeous Minimalist Cake Design Ideas. When your machine is gone, youll miss it. I originally bought mine to make hummus because no other blender could make the smooth, creamy hummus my family craved. They will get your basic information like name, address, phone number and will note your Vitamix serial number. Call 1-800-848-2649 or emailservice@vitamix.comfor more details. We also use cookies for the personalisation of ads. When you spend as much as these cost, I expect more than just a discount- at the very least they should stand behind their product. This website uses cookies to improve your experience while you navigate through the website. DISTRIBUTOR. I called a few times to test their service. Grind room temp beans & add some ice water. In late 2013, Vitamix voluntarily recalled some containers. Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . Click Life Is No Yoke sent me! When you finally speak to someone, you either cant understand them, cant hear them or they dont know what they are talking about. To register a Vitamix Immersion Blender, Food Processor Attachment, FoodCycler or container, please contact customer service at 800.848.2649. If you need to contact Vitamix customer service, there are several ways to do so. **IMPORTANT RESTRICTION: VITAMIX MAY RESTRICT WARRANTY SERVICE FOR OUR PRODUCTS TO THE COUNTRY WHERE VITAMIX OR ITS AUTHORIZED DISTRIBUTORS ORIGINALLY SOLD THE PRODUCT. In fact, it shouldnt. If you received a case number, please have it ready for the call with the repair centre. Not everything is covered. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. This cookie is set by GDPR Cookie Consent plugin. Please fill out the form below to complete your countertop blender registration. Vitamix 5200 Blender Professional-Grade. Any unauthorized attempts to fix the machine will void the warranty, so you should always contact the company directly for Vitamix repairs. service or repair, please call Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840. If your blender is under warranty, they'll send you a shipping label. Free Shipping on Orders Over 150 - Some Exclusions do Apply. What did she do? For example, if the blender is dropped or used for purposes other than blending food and beverages, any resulting damage is not covered. There have never had any problems with it. They are not eligible for repair even if occurred under normal household use. The Vitamix Customer Service Warranty offers comprehensive coverage for your Vitamix blender, giving you peace of mind and protecting your investment. Call 800-848-2649 to find out if your product is still under warranty and get instructions on how to send the machine back to the company. This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. We also use third-party cookies that help us analyze and understand how you use this website. If you need Vitamix repair while it's still under warranty, the company will fix it for free and pay for shipping both ways. Foreign attachments. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Save my name, email, and website in this browser for the next time I comment. The warranty covers the motor, container, and blade assembly. Hi, were Shalva and Lenny Gale, and we are the mom & pop Vitamix shop. They are not certified retailers. Hare are some examples of whats not covered: Cosmetic issues: Any discoloration, food build-up or other scratches are all parts of owning a Vitamix. JavaScript seems to be disabled in your browser. I'd try calling them again. How to Boil Potatoes in a Microwave: A Yummy Guide, Can I Make a Milkshake in a Ninja Blender? Vitamix offers a five-year warranty, a seven-year warranty, or a 10-year warranty on its products. Vitamix and its Authorized Service Providers service all machines still covered under warranty. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Take a closer look at the many ways DoNotPay can make your life simpler: You're not alone in managing these types of circumstances. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Vitamix blenders range from $250-600, which could be quite a bit more expensive than a repairbut then you're getting a new warranty and a new machine that's built to last for years. It was a massive all-the-way-around-the-container crack. You can also email them at customerservice@vitamix.com for any inquiries or assistance with your Vitamix blender. It would already be null and void. In fact, 7 years is the industry standard, if you compare to Blendtec. 5-year warranties on Vitamix units are the shortest warranty given by Vitamix. It can damage parts. This cookie is set by GDPR Cookie Consent plugin. JavaScript seems to be disabled in your browser. We appreciate it. Lorem ipsum loquieory. Few companies have decent, let alone outstanding customer service. If its broke, let Vitamix fix it. The Vitamix Customer Service Warranty is a comprehensive coverage program that offers protection to your blender in case of any defects in materials or workmanship that occur during normal use. What a relief! It's an easy way to find the best repair prices, and it works the same way for any type of product repair. The warranty. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Now I can add outstanding customer service to my reasons to recommend the Vitamix. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Misuse: Using your Vitamix for anything but what its designed for can disqualify your warranty. JavaScript seems to be disabled in your browser. Dishwasher cleaning. (*) Thank you for being a Vitamix customer. You may also visit ourOnline Storefor additional containers or supplies, or learn more about how totrade inyour current Vitamix for credit toward a new machine. Some technicians will mark-up the cost of replacement parts, or make an unnecessary repair or part replacement and charge you for that, too. > Certified Reconditioned Series come with 5-year warranties. All Vitamix warranties are incredible. Its free for you and every bit helps. Registering your Vitamix is not required for activating the warranty. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Life is NOYOKE is ad-free and takes us hundreds of hours and every month to create and maintain. . The cheese bounced around and around above the blade, barely touching the sharp ends. Please contact yourlocal dealerfor servicing of your Vitamix machine. Vitamix will provide you with a repair or replacement solution. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Advertisement' category. If your blender is out of warranty, you might not want to risk sending it back to the company and waiting for a quote, because you'll have to pay for shippingand the quote may be higher than you want to pay to fix a blender. Product Registration. CookieYes sets this cookie to remember the consent of users for the use of cookies in the 'Analytics' category. On the phone, I didnt give the service reps much. This website uses cookies to improve your experience while you navigate through the website. Fourth, she sent me a new Vitamix container. The sweet Clevelanderkindly and reassuringly spoke me like an elementary school nurse. Then the warranty wouldnt transfer to you. DISTRIBUTOR. Please enter a valid email address (x@x.x). Return and Repair Procedure In the event the machine or any machine part needs service or repair, please call Vitamix Customer Service at 800-848-2649 for replacement parts, a return authorization number, up-to-date shipping instructions and a pre-paid package return pick up label. These cookies will be stored in your browser only with your consent. Sit back and relax while we do the work. Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840, email service@vitamix.com, or contact your local dealer. 5-Year Full Machine Warranty 1. What a disaster! Vita-Mix Corporation ("Vitamix") strongly encourages you to register your . The cookie is used to store the user consent for the cookies in the category "Other. Misuse includes: Blade sharpening:The warranty does not cover blade-sharpening. Necessary cookies are absolutely essential for the website to function properly. Black and white color varieties are available. Whats Not Covered Under the Vitamix Customer Service Warranty? This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. So, no matter where you bought your Vitamix, it is covered under Vitamixs warranty. Your product may already be registered if you purchased at Vitamix.com, at a Vitamix Factory Outlet, or by calling a Vitamix sales representative. 10-Year full Machine Warranty PRODUCT REGISTRATION. SPECIAL INTERNATIONAL INSTRUCTIONSIf a Machine was purchased within the U.S.A. or Canada, but is currently outside the U.S.A. or Canada, all shipping and resulting taxes and duties are at the owner's expense. However, you may visit "Cookie Settings" to provide a controlled consent. Vitamix 10 Year Warranty 1. Within the U.S.A. and Canada, this Warranty is honored directly through Vita-Mix Corporation. The units available might still be covered, however. How do I maintain my Vitamix blender to prevent issues? For an extra $75, you can get a 10-year warranty at checkout on thewebsite. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. For a blender that relies on sharp blades for slicing, check out my bloody review of the Ninja Ultima. The Costco Vitamix Blender comes with a lifetime warranty. The second I turned it on, the cheese flew around the container, knocking against the walls. Your email address will not be published. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Vitamix warranties are incredibly generous. These cookies ensure basic functionalities and security features of the website, anonymously. Vitamix offers two types of warranties: the Standard Warranty and the Certified Reconditioned Warranty. If you dont have one yet, check them out. Its essential to note that this warranty only applies to reconditioned blenders purchased from Vitamix and not to new or used blenders from other retailers. Understanding the warranty on Costco Vitamix Blender. My container just broke this morning while making a blackberry smoothie- I now have purple stained walls, cabinets, ceiling and rugs in my kitchen. Next generation containers made before July 2013 are eligible. Please contact yourlocal dealerfor servicing of your Vitamix machine. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. You know, dont forget about that loremim poasm. I didnt want to shred it and risk shredding my fingers in the process. All images and content are Copyright 2012 2023 Life is NOYOKE, When you make purchases using a link toVitamix.comfrom our site, you getfree shippingand we should earn commissions (at no extra cost to you). You get: By comparison to other product warranties, the Vitamix warranty is pure gold. I'm Tami and Ive never set foot in a fancy cooking school. If you make hummus or any other bean puree.